About us
PROFESSIONAL WOOD SHUTTERS , PVC SHUTTERS , SHUTTERS COMPONENTS PRODUCTION FACTORY
FAQ
We will be pleasure to reply you any questions or demands.
There're a lot of questions about shutters from the end users, that's the reason why we tell our trade partners that they have the advantage in their own market to service the customers better and directly.
We will be pleasure to reply you any questions or demands.
  • A How long dose it take to process a remake shutter?
    Q

    Generally,we will get your remake shutters on next shipment.It will take about 6-8 weeks.If it’s a urgent order,we will air it to you,it takes about 7-14 working days.

  • A How long is your shutters warranty?
    Q

    Huisheng offers a 5 years warranty of paint on hard wood and PVC shutters,and 15 years warranty on structure.

  • A When do surcharges apply to my order?
    Q

    Surcharges are included in all speciality orders such as some shaped shutters,Bipass shutters or Bifold shutters,corner windows,double hung shutters.Surcharges are also applied to invisible tilt, off set tilt and custom colored shutters.

  • A How long will my shutter orders take?
    Q

    It takes about 7 days to produce painted shutters, the specialty shutters or stain shutters take about 14 days. The shipment will be scheduled before the entire container order is finished. For the turn around time, generally it takes about 6-8 weeks.

  • A What if is my shutters comes damaged or if there is something wrong
    Q

    Although Huisheng does a fantastic job minimizing the chances of products error,there is always the rare occasion that something might come damaged during transit or due to the cause of manufacturing defect.As all our shutters are covered by our 5 year warranty,if you receive the shutters comes damaged or if there is something wrong on them,you can provide pics of the error,then we will remake for you at no cost.

  • A Do you supply shaped shutters like Arch,Circle,Rake,French door etc?
    Q

    Yes,we can supply any shaped shutters if you can provide correct measurements.

  • A What kind of shutters do you supply?
    Q

    We supply both wood and PVC shutters to meet different markets demands.For wood shutters,we can supply Basswood,Ashwood,Oak,Abachi as well as Pinewood shutters.

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